I see that quoting is free but contacting costs money does the contact ensure you the job

GetHuman-ansontan's customer service issue with Thumbtack.com from June 2018

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The issue and preferred resolution, in GetHuman-ansontan's own words:
The problem I ran into: I see that quoting is free but contacting costs money does the contact ensure you the job
I trust that Thumbtack.com will make this right and come up with a resolution that is fair.
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Thumbtack.com

Customer service issue
Reported by GetHuman-ansontan
Jun 6th, 2018 - 2 mons ago
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GetHuman-ansontan started working on this issue
Jun 6th 1:13am