I had items to sell to three up and they supposedly sent out the clean got box on Thurs...

GetHuman-pwaltonb's Missing Order issue with ThredUp from October 2019

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The issue in GetHuman-pwaltonb's own words
I had items to sell to three up and they supposedly sent out the clean got box on Thursday of October *th **** and it shows tracking number to Fed ex but I haven't received any update on this package so I called today Oct **th **** and they said they have no package because The red up suppose to have call to tell them to pick up the package but haven't yet and it's been a whole week and going on two weeks and I'm really trying to sell my items to them but haven't gotten they're package box to send back to them could they check on this the tracking number received for the label fed ex is ********************** to see what's going.on with.my clean out box shipment thank you sincerely Paula Battles

GetHuman-pwaltonb did not yet indicate what ThredUp should do to make this right.

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How GetHuman-pwaltonb fixed the problem
It actually came through the USPS instead of the Fed. Ex label they sent me the tracking for . I received it in the mailbox yesterday , thank you
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ThredUp

Missing Order issue
Reported by GetHuman-pwaltonb
Oct 15th, 2019 - 2 years ago
I have an issue with ThredUp too
Fixed
GetHuman-pwaltonb shared how to fix
Seen by 2 customers so far
Similar issue to 983 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-pwaltonb started working on this issue
Oct 15th, 2019 4:50pm
GetHuman-pwaltonb confirmed the issue is fixed. Hooray!
Oct 16th, 2019 5:26pm

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