I tried to order items but the order did not go through because it said that my card in...

GetHuman-bmcelhin's customer service issue with ThredUp from February 2019

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The issue in GetHuman-bmcelhin's own words
I tried to order items but the order did not go through because it said that my card information was invalid (it was not). I then checked my bank account and saw that thredup charged me $**.** three times and only returned it back to my bank account twice. I never received an order confirmation. In fact I received an email this morning saying my items were still waiting in my cart. At this point, I do not want to order the items. I would like my money back.
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ThredUp

Customer service issue
Reported by GetHuman-bmcelhin
Feb 16th, 2019 - 8 mons ago
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Seen by 6 customers so far
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GetHuman-bmcelhin started working on this issue
Feb 16th 5:05pm