I placed an order for * trench coats and on winter coat. I ordered them all in extra la...

GetHuman-bincat's customer service issue with ThredUp from December 2018

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The issue in GetHuman-bincat's own words
I placed an order for * trench coats and on winter coat. I ordered them all in extra large. The trench coats came and fit fine , but the winter coat was listed as extra large and it’s an extra large in girls or kids size. Whoever listed this , surely must of noticed it’s not an extra large in women’s. My teen daughter who wears a junior small, couldn’t even get her arms in. I’m feeling really disgusted as I read there is *.** deducted from the return amt. In this case, that would not be fair to the customer, myself as the product was for girls extra large , not women’s . My name is Catherine Binner and my order is ********. The product that was misrepresented was the unbranded clothing jacket - ********. My email is bincat**@gmail. com
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ThredUp

Customer service issue
Reported by GetHuman-bincat
Dec 6th, 2018 - 5 mons ago
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GetHuman-bincat started working on this issue
Dec 6th, 2018 5:18pm