Promo code not added

GetHuman1035863's customer service issue with ThredUp from August 2018

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The issue in GetHuman1035863's own words
add promo code to order ... Good afternoon!*I placed an order roughly **min ago, added the promo code "preloved" and notice that when my order processed the **%was NOT applied. The promo code is only valid TODAY.*Please advised how I can get my discount. My account has not been charged as of yet.**Thank you for your help!*Order number **********Regards,*Angela Barkley***** Castle Stone Ct Valrico, FL *****
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ThredUp

Customer service issue
Reported by GetHuman1035863
Aug 25th, 2018 - 4 mons ago
I have an issue with ThredUp too
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Seen by 4 customers so far
Similar issue to 237 others
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Items needed
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Timeline
GetHuman1035863 started working on this issue
Aug 25th 5:43pm