I’m my order number ********-** item number******** was missing on box arrival. I kept...

GetHuman975411's customer service issue with ThredUp from August 2018

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The issue in GetHuman975411's own words
I’m my order number ********-** item number******** was missing on box arrival. I kept two items but was charged **.** for the item (Magaschoni Cardigan) that was never in my Thread Up box. I’ve emailed you went to customer service all to no avail. I want **.** refunded please before receiving any more boxes. I love your service and hope that this can be resolved. Kathryn Dailey Holstein. Order was July ** ****
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ThredUp

Customer service issue
Reported by GetHuman975411
Aug 10th, 2018 - 7 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman975411 started working on this issue
Aug 10th, 2018 3:23pm