i sent in a bag of items to be sold, one of which was an oscar de la renta dress I boug...

GetHuman5046563's Sell an Item issue with ThredUp.com from July 2020

Help with my ThredUp.com issue
First: share to improve GetHuman5046563's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5046563 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5046563's own words
i sent in a bag of items to be sold, one of which was an oscar de la renta dress I bought from thred up shortly before getting pregnant less than a year ago for around $***. it doesnt show up in my "accepted list of items I sold," I never wore it, since it no longer fits, but it was too late to return. I think something might have happened during the processing of the order (I know with Covid its probably a stressful time for the organization). And want to make sure the Oscar De La Renta dress is sold as well-since that was the most expensive item I shipped.*I also never received an email that my other items were accepted until they were already sold (which I find strange, since when I did this before I was able to change the prices if I wanted).

GetHuman5046563 did not yet indicate what ThredUp.com should do to make this right.

How GetHuman5046563 fixed the problem

We are waiting for GetHuman5046563 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get ThredUp.com's attention and get better help faster. Tap below to get started.
Having ThredUp.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Sell an Item issue
Reported by GetHuman5046563
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 390 others
0 customers following this


GetHuman5046563 started working on this issue
Jul 9th, 2020 12:15pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies