cashed out for the first time my money on thredup but there is nothing on my account. A...

GetHuman-ednaclau's customer service issue with from February 2020

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The issue in GetHuman-ednaclau's own words
cashed out for the first time my money on thredup but there is nothing on my account. And at first when you accepted all of my clothes you gave me an estimate on the amount I was supose to get to cash out wich was like **.** but it only says **.** wich I'm trying to cash out but never got a penny. Could you please tell me how this works and what I have to do to receive the correct amount you told me at the beginning. Check my account my name is Edna Claudio. Thank you.

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Customer service issue
Reported by GetHuman-ednaclau
Feb 17th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 354 others
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GetHuman-ednaclau started working on this issue
Feb 17th 1:16pm
GetHuman-ednaclau indicated the issue is not fixed yet.
Feb 18th 11:09pm