Paid for subscription and received nothing

GetHuman1630411's customer service issue with The Plain Dealer from November 2018

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The issue in GetHuman1630411's own words
Restart my subscription for newspaper delivery through year deal prepaid ... Ordered special deal November **, ****. Paid ***.** on my capital one card which was charged. Deal was** weeks of Sunday, Wednesday, Friday and Saturday bonus plus one time, non-refundable $*.** activation fee - total $***.**. Was also supposed to receive $** voucher code to Resturant.com. I have a confirmation of: CPD********. I have received nothing. Please respond* Karolyn Kovacs.
I am unable to contact anyone that can help me, even though I can prove I paid for a year of service without receiving paid for newspapers
Please start my subscription now, or refund my money.
I have been a customer for over * years with always paying on time. Cancelled in September due to delivery issues with missing or wet newspapers.
Unable to resolve on paper website. Every time I call customer service, I get hung up on during transfers or waiting without being able to talk to anyone. I have a confirmation number too.
I have an issue with The Plain Dealer too
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The Plain Dealer

newspaper delivery
Customer service issue
Reported by GetHuman1630411
Nov 26th, 2018 - 10 mons ago
I have an issue with The Plain Dealer too
Not resolved
Seen by 8 customers so far
Similar issue to 150 others
0 customers following this
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Timeline
GetHuman1630411 started working on this issue
Nov 26th, 2018 7:32pm