This is the second time I have had to write to the Herald. My complaint is our carrier...

GetHuman-happyinm's Delivery problem issue with The Miami Herald from September 2020

Help with my The Miami Herald issue
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-happyinm's own words
This is the second time I have had to write to the Herald. My complaint is our carrier is not doing even a minute bit of help. I AM TIRED OF GETTING A WET NEWSPAPER. YOU CANNOT READ MUSH. When I wrote the first time our carrier would double bag the paper but this lasted for only * deliveries. This is the rainy season and I would like to read the paper. If this cannot be remedied I will most likely cancel my subscription (which I have paid over $***.** )*Adrienne Burich****** NE * Court

GetHuman-happyinm did not yet indicate what The Miami Herald should do to make this right.

How GetHuman-happyinm fixed the problem
I called the customer support phone *. They were very helpful and the problem should be solved.
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The Miami Herald

Delivery problem issue
Reported by GetHuman-happyinm
Sep 14th, 2020 - 6 months ago
Fixed
GetHuman-happyinm shared how to fix
Seen by 3 customers so far
Similar issue to 73 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman-happyinm started working on this issue
Sep 14th, 2020 4:30pm
GetHuman-happyinm confirmed the issue is fixed. Hooray!
Sep 14th, 2020 9:05pm

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