The GetHuman followup phone call never happened. I sat for an hour waiting....no call. Just like return calls from customer service that never happen! You should try to improve customer service by making communication a *-way street!

GetHuman-jsfyanke's Delivery problem issue with The Columbus Dispatch from November 2019

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Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-jsfyanke's own words
No paper delivery on Tuesday **-*-**. I called and reported the problem & registered a complaint(twice). *nd missed paper delivery in a month. No one ever responds even when they tell you that they will! Customer service and communication is terrible.

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The Columbus Dispatch

Delivery problem issue
Reported by GetHuman-jsfyanke
Nov 5th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 698 others
0 customers following this

Timeline

GetHuman-jsfyanke started working on this issue
Nov 5th, 2019 3:23pm
GetHuman-jsfyanke indicated the issue is not fixed yet.
Nov 5th, 2019 8:20pm
GetHuman-jsfyanke indicated the issue is not fixed yet.
Nov 6th, 2019 4:46pm
GetHuman-jsfyanke indicated the issue is not fixed yet.
Nov 8th, 2019 3:50pm
GetHuman-jsfyanke indicated the issue is not fixed yet.
Nov 8th, 2019 4:00pm