We've got a serious problem here I was expecting a direct deposit from social security...

GetHuman-zeisssha's customer service issue with The Bancorp Bank from October 2019

Help with my The Bancorp Bank issue
The issue in GetHuman-zeisssha's own words
We've got a serious problem here I was expecting a direct deposit from social security for my disability award and was using the in power prepaid Mastercard Social Security set my money on September *rd for the amount of $*,*** which they have proof that it went through and was processed by Bancorp but in power refuses to give me my money they keep telling me I have zero balance so somewhere and your bank is my money and I need it has been over a month you cannot hold someone's disability benefits if the Social Security is doing a investigation if they find that you have the money someone will be prosecuted and going to federal prison it is unlawful for you to keep my money and I really need you to look further into this my name is Sean Shawn Zeiss Ze ISS and the empower MasterCard number that I was using is **** **** **** **** the account number that the $*,*** was supposed to post to because it did go through on September *rd it did go through and was processed by Bancorp on September *rd was supposed to go to account number ************* can someone please help find my money and get it sent to the right account before Social Security does their investigation because if they find out that you I've been keeping my money they will prosecute to the fullest extent of the law and they have told me this so I'm trying to avoid having that happen you can reach me at *** *** **** again my name is Shawn z e i s s and any time and effort into finding my money will be greatly appreciated thank you so much

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The Bancorp Bank

Customer service issue
Reported by GetHuman-zeisssha
Oct 15th, 2019 - 2 years ago
Fixed
Seen by 26 customers so far
Similar issue to 40 others
0 customers following this
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Timeline

GetHuman-zeisssha started working on this issue
Oct 15th, 2019 12:53pm
GetHuman-zeisssha confirmed the issue is fixed. Hooray!
Oct 18th, 2019 12:01am
GetHuman-zeisssha indicated the issue is not fixed yet.
Oct 18th, 2019 12:01am
GetHuman-zeisssha indicated the issue is not fixed yet.
Oct 18th, 2019 12:03am
GetHuman-zeisssha indicated the issue is not fixed yet.
Oct 18th, 2019 7:08pm
GetHuman-zeisssha indicated the issue is not fixed yet.
Oct 18th, 2019 7:16pm
GetHuman-zeisssha indicated the issue is not fixed yet.
Oct 20th, 2019 2:54pm
GetHuman-zeisssha confirmed the issue is fixed. Hooray!
Oct 24th, 2019 4:06pm
GetHuman-zeisssha confirmed the issue is fixed. Hooray!
Oct 24th, 2019 4:07pm

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