Missing delivery for Order No. *******My Wife place order No. ******, it was shipped wi...

GetHuman1616961's customer service issue with Tesla Motors from November 2018

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The issue in GetHuman1616961's own words
Get a replacement or a refund. ... Missing delivery for Order No. *******My Wife place order No. ******, it was shipped with tracking no. ************. It was never received, we contacted FedEx they stated it was lost. But the shipper had to contact them to get it refund and they would have to ship it again. **. My wife attempted this two * wks ago, by sending server emails to *****@***.com. and receives no response. ***. I attempted by sending an email to the same still no response. **I have several items pending to buy, but I worried, I"ll lose my money, if the items are not delivered. , because Tesla is not seem to be providing support for this * hat that's missing**Is there anybody reading these emails. All over the internet, it appears the *****@***.com email address does not work. Or it's being ignored
No one has called, email there has been no response from Tesla on this issue
Just send another cap, how hard is this. Or refund the money, it's like $** * tax
There is no real contact number for Online Orders only an email address that nobody answers.
I have an issue with Tesla Motors too
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Tesla Motors

Beanie Cap purchased online
Customer service issue
Reported by GetHuman1616961
Nov 24th, 2018 - 10 mons ago
I have an issue with Tesla Motors too
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Seen by 5 customers so far
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Timeline
GetHuman1616961 started working on this issue
Nov 24th, 2018 4:29pm