Hi, I've been experiencing " no network" on my mobile number for the past * days, I've...

GetHuman-bellochu's Service problem issue with Telkom from April 2021

Help with my Telkom issue
First: share to improve GetHuman-bellochu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bellochu may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-bellochu's own words
Hi, I've been experiencing " no network" on my mobile number for the past * days, I've called ***** and I we into a Telkom store. This is pathetic for the life of me I cannot understand why I should be binned to a contract whilst I'm not receiving a service. To the person reading this would you pay for something you don't have. If this issue cannot be resolved immediately pls cancel my contract or alternatively I will stop my payments. Everytime I called the contact centre I got the same response " unfortunately there's nothing we can do " that should become your pathetic slogan. My mobile number is **********. I'm doing this to give me some sort of calm not that I have confidence that this will be resolved. The only confidence I have is that I WILL BE STOPPING MY PAYMENTS.

GetHuman-bellochu did not yet indicate what Telkom should do to make this right.

How GetHuman-bellochu fixed the problem

We are waiting for GetHuman-bellochu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Telkom's attention and get better help faster. Tap below to get started.
Having Telkom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Telkom

Service problem issue
Reported by GetHuman-bellochu
Apr 19th, 2021 - 3 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 2816 others
0 customers following this

Timeline

GetHuman-bellochu started working on this issue
Apr 19th 5:00am
GetHuman-bellochu indicated the issue is not fixed yet.
Apr 19th 9:29am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies