No bills during lockdown,

GetHuman5260969's Overcharge/Strange charge issue with Telkom from September 2020

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Before contacting them, items GetHuman5260969 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman5260969's own words
Acc nr *********: *customer nr: **********The average bill was maximum R***.***No bills were delivered during May and June*The accounts for March, April, June and JJuly had been settled fully, yet that amounts did not show on the Ju*y account*The landline service was cut off due to non payment during lockdown*An total of R*** was paid ** and ** July in order to reinstate the service*** August R***.** was paid for July*This customer received a Letter of for payment of outstanding R***.***According to the receipts the account had been settled.

GetHuman5260969 did not yet indicate what Telkom should do to make this right.

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Telkom

Overcharge/Strange charge issue
Reported by GetHuman5260969
Sep 14th, 2020 - 5 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 1324 others
0 customers following this

Timeline

GetHuman5260969 started working on this issue
Sep 14th, 2020 10:09am

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