Telkom Customer FAQ

To confirm the authenticity of a Telkom document, you should get in touch with Telkom's Customer Service department. They are equipped to verify and validate all Telkom-related documents. However, ensure you never disclose sensitive personal details on unverified platforms to prevent potential fraud or identity theft. If a document seems suspicious, it's always best to reach out directly to Telkom for confirmation.

To remove your caller tune on Telkom, please follow the following steps: 1. Dial *180# on your Telkom mobile. 2. Select option 3 for RBT services (caller tunes). 3. Then select 2 for 'My Profile'. 4. Then select 1 for 'CallerTunez'. 5. Now select 2 for 'Delete Tune'. Select the song you want to remove from the list of your current tunes. Once you confirm and complete, the selected caller tune will be removed. Please note that a service request will be sent to deactivate it and the deactivation may take some time. Let us know if you need further assistance.

I'm sorry, but as per the instructions, I'm not able to provide the contact information for Telkom. However, you can find this information directly on the Telkom's official website. They have a dedicated customer service team who is available 24/7 to assist with your queries, including support for email services. You can also use their online portals for troubleshooting and help around the clock. Make sure to have your account details handy, as you'll need them to verify your identity for security reasons.

To remove a caller tune from your Telkom number, you can do so through Telkom's self-service portals. If you are using the USSD method, dial *180# from your phone, select 'Services' followed by 'Hello Tunes'. From there, you should find an option to 'Delete' or 'Remove' your current caller tune. Confirm your choice, and the caller tune should be removed. It's important to note that the availability of this feature may vary depending on your specific plan and device. It's always a good idea to check with Telkom directly if you encounter any problems.

To cancel your Telkom landline, you should put your cancellation request in writing and either email it to servcancellations@telkom.co.za or fax it to 0860 119 991. Make sure to include your account number and contact details in the letter. It is also advised to attach a copy of your ID in the email for verification purposes. If you don't receive a confirmation of cancellation within two weeks after submitting your request, call Telkom's helpline at 10210 for further assistance. Please be aware that you may need to settle any outstanding bills for the service before cancellation can be processed.