hi I bought a teck ** phone case to be told by the three store that this would protect...

GetHuman911290's customer service issue with Tech21 from July 2018

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The issue in GetHuman911290's own words
hi I bought a teck ** phone case to be told by the three store that this would protect my screen from braking if droped but to my surprise when I was in hospital a droped my phone and the screen broke . is this not fallse advertising by your company and even more by three store for pushing this product by throwing there phones on the ground . makes me wonder if they are real phones they use so can you please advise me what to do next as this is not my fault but the fault of the case that does not work. thank you
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Tech21

Customer service issue
Reported by GetHuman911290
Jul 24th, 2018 - 10 mons ago
I have an issue with Tech21 too
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Seen by 5 customers so far
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Timeline
GetHuman911290 started working on this issue
Jul 24th, 2018 10:30am
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Jul 24th, 2018 10:30am