we filed over a month ago but no info is being shown , are refunds still being processed ?

GetHuman-snowdove's customer service issue with Taxslayer.com from April 2018

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The problem: we filed over a month ago but no info is being shown , are refunds still being processed ?
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Customer service issue
Reported by GetHuman-snowdove
Apr 26th, 2018 - 5 mons ago
I have an issue with Taxslayer.com too
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Seen by 6 customers so far
Similar issue to 43 others
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GetHuman-snowdove started working on this issue
Apr 26th 6:08pm
GetHuman-snowdove indicated the issue is not fixed yet.
Apr 26th 7:15pm