What Do I Do If I Have Questions About My Taxes with Taxslayer.com?

It's important to remember that no matter how much you pay someone to file your taxes for you, like TaxSlayer.com, it is still up to you to know what information they need and when they need it. If you have any questions about your taxes or their services, the best thing you can do is find your answers quickly and efficiently. You can get answers by checking online or contacting customer service via phone, live chat, or social media handles. Online forums and the FAQs section on their website can also help.

Jeff Whelpley is the editor / author responsible for this content.
Feb 13, 2024

We all know how challenging it can be to file taxes. Many of us fear April 15th because it represents the date we must pay our taxes or face fines and penalties. If you have any questions about your taxes with Taxslayer.com and don't know what to do, you have come to the right place. Here are some tips.

Check the FAQs Section

One of the first places you can go to get answers about filing taxes with Taxslayer.com is the FAQ part of its website. Questions include how much it costs to file federal and state tax returns, who works for the company, and what other services it offers. If your question isn't addressed here, contact the customer service department.

When you contact customer service, make sure to have your Taxslayer account number handy, as this will help them find your account quickly and give them the information they need to answer all of your questions.

Check Online Forums

When you have a question about filing your taxes with TaxSlayer.com, check online forums for common questions and answers to those questions. There are plenty of people out there looking for the same information that you may be searching for, and since they're all looking in one place, then the chances are that they've found a few answers before you have.

Use the Live Chat Feature on the Website

Another way that you can get answers about filing your taxes with Taxslayer.com is by using the live chat feature on the company website. This allows you to talk to a representative directly and ask them about any question that may be weighing on your mind without waiting for an answer or not knowing how to contact someone.

Use Their Social Media Pages

Finally, you can also find answers about filing your taxes with Taxslayer.com by using their social media pages on Facebook and Twitter. While not all companies have these features or update them regularly, TaxSlayer is very active on these platforms, so a rep will likely respond to you within a short period, if not immediately.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
What Do I Do If I Have Questions About My Taxes with Taxslayer.com?

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How can you get answers about your taxes with Taxslayers.com?
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