It appears TaxAct has filed my taxes twice. In the software I was allowed to progress...

GetHuman-lawtonk's customer service issue with TaxAct from February 2019

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The issue in GetHuman-lawtonk's own words
It appears TaxAct has filed my taxes twice. In the software I was allowed to progress all the way to e-file when the software found an error. I fixed the error and went through e-file again. I owed federal taxes. On my credit card it appears I was charged two times and I received two separate acceptance messages. The software said it only filed once but I have my doubts. I need a PERSON to check on how this was filed!!!
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Customer service issue
Reported by GetHuman-lawtonk
Feb 18th, 2019 - 8 mons ago
I have an issue with TaxAct too
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Seen by 6 customers so far
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GetHuman-lawtonk started working on this issue
Feb 18th 3:35pm