I'm trying to see if the money that I am going to be receiving for my taxes will be goi...

GetHuman2003760's customer service issue with TaxAct from February 2019

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The issue in GetHuman2003760's own words
I'm trying to see if the money that I am going to be receiving for my taxes will be going into my girlfriend's account? Or if I will be receiving a paper check? When I had filed my taxes I had put my girlfriend's Bank information onto my return and I was wondering if I will be getting the money via paper check? Or if it will be placed into her account? I had spoken with the IRS already and they told me that it is coming through TaxACT right now instead of the IRS. I was told by the IRS that if the refund goes to the account it may not go in and bounce back as a paper check so I was just wanting to make sure if that is true or not?
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TaxAct

Customer service issue
Reported by GetHuman2003760
Feb 7th, 2019 - 3 mons ago
I have an issue with TaxAct too
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Seen by 1 customer so far
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Timeline
GetHuman2003760 started working on this issue
Feb 7th 10:02pm