I saw where my e file was completed but is showing the irs rejected my return could you...

GetHuman819754's customer service issue with TaxAct from June 2018

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The issue and preferred resolution, in GetHuman819754's own words:
I saw where my e file was completed but is showing the irs rejected my return could you please check for me and see the current status of my return. I noticed my agi for **** was $**,*** and I think I put in $**,*** by mistake. If you could please help me with this issue I would really appreciate it. I am not good at all with computer so any help would be greatly appreciated. Thanks William C Holland jr.
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TaxAct

Customer service issue
Reported by GetHuman819754
Jun 25th, 2018 - 2 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman819754 started working on this issue
Jun 25th 8:19pm