I filed federal taxes and when I filed, the program stated that I owed $*** federal and $*** state (VA). I have tried to go back in and file state but the program does not appear to recognize me and wants to start with a new federal form. I used the 'plus' version this year for the first time and wonder if that is the problem, because I've never had any prior problems during the past few years that I have used them. I would like to know if I am still in the system, and if not, why not.
I trust that TaxAct will make this right and come up with a resolution that is fair.