I need to know when will I receive my taxes? And how much exactly?

GetHuman635695's customer service issue with TaxAct from April 2018

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The issue and preferred resolution, in GetHuman635695's own words:
The problem I ran into: I need to know when will I receive my taxes? And how much exactly?
I trust that TaxAct will make this right and come up with a resolution that is fair.
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TaxAct

Customer service issue
Reported by GetHuman635695
Apr 27th, 2018 - 3 mons ago
I have an issue with TaxAct too
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Seen by 9 customers so far
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GetHuman635695 started working on this issue
Apr 27th 8:52pm
GetHuman635695 shared this issue with others over email
Apr 27th 8:52pm