I hired someone for a task but it requires two people do I want to cancel. I literally...

GetHuman1335891's customer service issue with TaskRabbit from October 2018

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The issue in GetHuman1335891's own words
I hired someone for a task but it requires two people do I want to cancel. I literally told him *min after he responded that I want to cancel and when I went to cancel it said it’s charging me for an hour so I don’t know what to do to get it canceled. The task I hired him for was going to take less than * minutes.
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TaskRabbit

Customer service issue
Reported by GetHuman1335891
Oct 12th, 2018 - 4d ago
I have an issue with TaskRabbit too
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Seen by 2 customers so far
Similar issue to 387 others
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Timeline
GetHuman1335891 started working on this issue
Oct 12th 11:47pm