On February **, ****, I placed an online order (**************) for pick up. However, t...

GetHuman-gphamadi's customer service issue with Target from April 2020

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The issue in GetHuman-gphamadi's own words
On February **, ****, I placed an online order (**************) for pick up. However, there was an issue at the store that I wanted to pick up. I was told that the easiest way to resolve the order was to cancel the order and that no charges would be made until I picked up (I used * Gift Cards to pay for this order). However, I was about to try to use these Gift Cards again for another order, and saw that there were several debits on the card from the day of the order. On Gift Card *****, there are * debits of $* (for the promotional gift card that was placed during the order), $*.** (for the item that was shipped to my house), and $*.** (I believe this was the remaining amount of the order). Additionally, on Gift Card *****, there was a debit on the same day for $*.**. I am not sure how much was debited on the third Gift Card that I used because I no longer have that Gift Card, but I am concerned that a total of $**.** (the order amount) was debited on my gift cards. I was wondering if I could get this money back, since it was incorrectly taken from my gift cards, even when I was told that it would not be. Thank you.

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Target

Customer service issue
Reported by GetHuman-gphamadi
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1345 others
0 customers following this

Timeline

GetHuman-gphamadi started working on this issue
Apr 16th 6:39pm
GetHuman-gphamadi indicated the issue is not fixed yet.
Apr 17th 9:37pm
GetHuman-gphamadi indicated the issue is not fixed yet.
Apr 17th 10:31pm

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