Today March **th I went to Target in *Windsor Connecticut ***** to get the love beauty...

GetHuman-lelea's customer service issue with Target from March 2019

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Today March **th I went to Target in *Windsor Connecticut ***** to get the love beauty and planet product. I wanted to purchase * hand washes and * body washes however, the coupon was only scanning the hand washes as free which were a cheaper price. The cashier did not know how to put onw body wash as the free so she got assistance from another employee named kaiya. While I try to explain the situation to Kaiya she continued to ring it up at *.** and tell me that's the way it was. So I told her I would just make two separate transactions so I can get the one free hand wash and the one free body wash however Kaiya was very rude and disrespectful and very unprofessional. She snatched my two coupons from the original cashier and left with the coupons so I could not continue my purchase. I then asked the cashier who was originally helping me to call for a manager and it took ** minutes and me calling the store for a manager to come to my register and when I explain to him what happened he did not seem at all phased by his employee nor apolegic for her behavior toward me and while he did say he would speak to Kaiya, I do not feel like he took my concerns or my complaint seriously and as a customer and red card holder I feel like employees job is to be courteous to their customers because customers keep businesses open. I work in customer service and I would never treat or speak to someone with such disdain and disrespect. Her actions are a reflection of your store and with behavior like that you will lose much business and mine if something is not done. Her actions and behavior towards me makes me not want to shop at that Target in Windsor, CT or another Target at all because of how I was treated.
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Target

Customer service issue
Reported by GetHuman-lelea
Mar 13th, 2019 - 5 mons ago
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GetHuman-lelea started working on this issue
Mar 13th 12:03am
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Mar 13th 12:03am