Before contacting them, items GetHuman2596035 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2596035's own words
My order ******IE***** consisting of two pair of Chatham pants in navy, size **. It was sent to the incorrect address. I amended the address last week on the phone with a Talbot’s representative from *** Franklin Street, Apartment A*, Bangor ME ***** to be sent instead to *** Vestal Avenue, Binghamton, NY *****. It was sent to the Franklin Street address in spite of my call.*What do I do? I’m not there to receive this package! *Thank you.*Maureen McNichol****-***-****
GetHuman2596035 did not yet indicate what Talbots.com should do to make this right.
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