Waited in drive thru ** min. Customer ahead of me finally received one bag of food and...

GetHuman-zacchea's customer service issue with Taco Cabana from August 2018

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The issue in GetHuman-zacchea's own words
Waited in drive thru ** min. Customer ahead of me finally received one bag of food and one drink. Have NO IDEA why his order TOOK THAT LONG! Three employees came to the window at various times and there was a lot of discussion with this customer. He was asked to pull forward but wouldn’t. Why couldn’t my order which was ready, have been brought out to me etc? Asst. Manager was all smiles and laughing. No apologies made for wait. I insisted my order be free. Med tea, * bacon breakfast tacos- which she agreed to.
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Taco Cabana

Customer service issue
Reported by GetHuman-zacchea
Aug 9th, 2018 - 8 mons ago
I have an issue with Taco Cabana too
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Seen by 4 customers so far
Similar issue to 5 others
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GetHuman-zacchea started working on this issue
Aug 9th, 2018 3:58pm