I just visited a Taco Bell location on my lunch break. Had * shredded chicken fresco ta...
GetHuman1917255's customer service issue with Taco Bell from January 2019
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The issue in GetHuman1917255's own words
I just visited a Taco Bell location on my lunch break. Had * shredded chicken fresco tacos. I had to force myself to vomit because i was choking on large bone from the chicken! This could have been very tragic and im lucky to be breathing enough to type this out. This was not an exaggeration from a small piece of bone...this is a large piece that should not have made it past the line when gone through its process before it gets to the line for assembly for customer consumption. I understand stuff gets by sometimes, small things..small pieces of bone or cartiledge, hairs..all gross or not appetizing. But this is completely unacceptable and should not have happened. I called the restaurant and was offered a free replacement taco and said to not worry about bringing a receipt (that i did not receive). I'm sorry a free replacement taco is not satisfactory. I dont have a receipt, but i do have the remains of the taco and the bone remains that was clearly not inspected before it served to me for lunch. I really hope someone will reply to this email and be in contact on what is going to be done. *Tim
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