I ordered online on December *th, ****. Total was **$ and ** cents. I went in to pick u...

GetHuman-sosamanj's customer service issue with Taco Bell from December 2018

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The issue in GetHuman-sosamanj's own words
I ordered online on December *th, ****. Total was **$ and ** cents. I went in to pick up my online order and the staff told me that they didn’t see the order. I told them that the money has already came off my card and I also showed them my online receipt. They then told me that I would have to order again in the store and pay AGAIN. Even though I was already charged for my online order. I would like a refund as soon as possible. Thank you.
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Taco Bell

Customer service issue
Reported by GetHuman-sosamanj
Dec 5th, 2018 - 2 mons ago
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GetHuman-sosamanj started working on this issue
Dec 5th, 2018 2:31pm