Went thru drive thru, paid for my food, got my order and drove home. Both Grande did n...
GetHuman1665033's customer service issue with Taco Bell from December 2018
Help with my Taco Bell issue
Next: our robot will wait on hold for GetHuman1665033 to get a Taco Bell rep on the line!
Always use the GetHuman Phone tocall Taco Bell. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1665033's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1665033 may need:
Email, Phone Number, Name, Home and Billing Address, Address of Taco Bell, Manager of Taco Bell, and Employee Name
The issue in GetHuman1665033's own words
Went thru drive thru, paid for my food, got my order and drove home. Both Grande did not have the extra meat I ask and PAID for so proceeded to call,well who ever answard said if I wanted anything fixed I had to bring it back In. So unable to finish my food ** cause I had to take back both grandes and once I drive back all the way there the cashier studied it and said "So you just want another scope." I said 'No I would like you to remake it, I do not want cold food" so he went to the back and that is when the Owner Billy could be heard shouting profanity and cursing. Now had any employee said what she said they would be fired, regardless of their title or statis. Even other employees could be heard telling her to shuh and not so loud. And to top it off they only fixed half the order. Is this how you allow you franchise to be portrayed allowing the paying customer to be treated. And I hate complaining but this had to be addressed, sorry If I wasted your time and ty for hopefully listening.
GetHuman1665033 did not yet indicate what Taco Bell should do to make this right.
I have an issue with Taco Bell too
How GetHuman1665033 fixed the problem
We are waiting for GetHuman1665033 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.