Went thru drive thru, paid for my food, got my order and drove home. Both Grande did n...

GetHuman1665033's customer service issue with Taco Bell from December 2018

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The issue in GetHuman1665033's own words
Went thru drive thru, paid for my food, got my order and drove home. Both Grande did not have the extra meat I ask and PAID for so proceeded to call,well who ever answard said if I wanted anything fixed I had to bring it back In. So unable to finish my food ** cause I had to take back both grandes and once I drive back all the way there the cashier studied it and said "So you just want another scope." I said 'No I would like you to remake it, I do not want cold food" so he went to the back and that is when the Owner Billy could be heard shouting profanity and cursing. Now had any employee said what she said they would be fired, regardless of their title or statis. Even other employees could be heard telling her to shuh and not so loud. And to top it off they only fixed half the order. Is this how you allow you franchise to be portrayed allowing the paying customer to be treated. And I hate complaining but this had to be addressed, sorry If I wasted your time and ty for hopefully listening.
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Taco Bell

Customer service issue
Reported by GetHuman1665033
Dec 1st, 2018 - 6 mons ago
I have an issue with Taco Bell too
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GetHuman1665033 started working on this issue
Dec 1st, 2018 12:59am