Last night we had ordered at the Villa Park location through the drive through just bef...

GetHuman-mkcotte's customer service issue with Taco Bell from November 2018

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The issue in GetHuman-mkcotte's own words
Last night we had ordered at the Villa Park location through the drive through just before *. We waited at the intercom for a few minutes which was totally understandable as there were a few cars ahead of us. Once’s we pulled up just a little bit we began to wait. At first we thought this would just take *-** minutes as fast food could take a few minutes. We needed up waiting for over ** minutes in line to get to the front without our correct order. I noticed * items were missing, asked for them and then I was provided the items. After we pulled away and checked our food as we began to eat, we noticed the order was completely wrong. There must have only been * employees working. It’s just frustrating as this is not the expectation I had from Taco Bell. We typically have great expirrences but this one left me disappointed.
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Taco Bell

Customer service issue
Reported by GetHuman-mkcotte
Nov 28th, 2018 - 9 mons ago
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GetHuman-mkcotte started working on this issue
Nov 28th, 2018 11:35pm