I just visited the location at **** E Thomas Road in Scottsdale. Store number...

GetHuman1528017's customer service issue with Taco Bell from November 2018

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The issue in GetHuman1528017's own words
I just visited the location at **** E Thomas Road in Scottsdale. Store number ******.*When I got back to my Airbnb with my family, we unwrapped the food. The burrito Supreme $*.** was actually SMALLER than the bean and cheese burritos that I got (* for $*.**.)*When I called the store to ask for the manager, I asked to talk to the manager. When she got on the phone I asked what her name was, to which she replied, “what do you need my name for?” I then proceeded to tell her I would call the corporate office if she would not give her name, she hung up on me!**WORST CUSTOMER SERVICE, EVER!**I would like a refund for the burrito supreme. I have pictures of the side by side products. Embarrassingly small burrito! With barely a spoonful of the products that you charge more for like tomato and sour cream.**The visit to this location was at *:** pm on Thursday November *th. I would highly recommend somebody speak to this “manager” about customer service.**Thank you.

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Taco Bell

Customer service issue
Reported by GetHuman1528017
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 400 others
0 customers following this

Timeline

GetHuman1528017 started working on this issue
Nov 9th, 2018 4:43am

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