A letter (ref **********) was received approximately * month ago stating the property a...

GetHuman-pearset's customer service issue with TV Licensing (UK) from May 2019

Help with my TV Licensing (UK) issue
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The issue in GetHuman-pearset's own words
A letter (ref **********) was received approximately * month ago stating the property at **, Layton Avenue, Malvern, WR** *ND did not have a TV licence. *My father (J T Pearse), who owns the property, is *** years old and I - incorrectly as it now turns out - applied for a free over ** licence on his behalf. *I then received an email stating that my father was registered at a different address and that the property in Layton Ave is considered as a second home. I checked with the care home where my father is now a full time resident and they confirmed that he has been registered under the care home TV licence.*The house has been unoccupied since my father was first admitted to hospital and then later to the care home since the end of May **** (ie one year ago).*My father's house is now in the final stages of being renovated. However in its present condition there are no TV aerials or TVs in the house. Neither is there an active telephone line, or any desktop & laptop computers or tablets in the house or any other such electronic device.*A letter has now been received stating that this property is now being investigated by the Enforcement Division. *I would welcome a visit to this house to demonstrate that the statement I have made above is correct. *Today I have also completed a "No TV" application confirming that a licence is not required at this property. When that property is occupied I will ensure that a TV licence is obtained.

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TV Licensing (UK)

Customer service issue
Reported by GetHuman-pearset
May 19th, 2019 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 523 others
0 customers following this


GetHuman-pearset started working on this issue
May 19th, 2019 11:32am

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