Hi keep getting text I haven't paid my TV licensing which I pay every * weeks on a Tues...

GetHuman762958's customer service issue with TV Licensing (UK) from June 2018

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Help with my TV Licensing (UK) issue
Before contacting them, items GetHuman762958 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
GetHuman762958's next move: call TV Licensing (UK).
The best way to get your problem resolved is to tap the button below to start calling TV Licensing (UK). We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman762958's own words:
Hi keep getting text I haven't paid my TV licensing which I pay every * weeks on a Tuesday you've sent payments for every week instead of every fortnight could you rectify this ty I have reciets I have paid send payment schedule for every * weeks to *** wyre close walsall wood which I pay on TV card
I trust that TV Licensing (UK) will make this right and come up with a resolution that is fair.
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TV Licensing (UK)

Customer service issue
Reported by GetHuman762958
Jun 8th, 2018 - 15d ago
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Seen by 2 customers so far
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Timeline
GetHuman762958 started working on this issue
Jun 8th 1:38pm