Hi! I was down in florida visiting my in laws and bought my * year old a gorgeous pin...

GetHuman-trebleje's customer service issue with TOMS from August 2018

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The issue in GetHuman-trebleje's own words
Hi! I was down in florida visiting my in laws and bought my * year old a gorgeous pink pair of toms! I thought they were the cutest thing ever and have always wanted to get a pair myself..... well I got home to New York and they do not fit*:(. I am so sad, and I looked everywhere for my receipt... I must have thrown it out packing:(. My in laws are in no shape to go out to mall if I try to get them back to them, so was wondering if there is anything you might be able to do to help me exchange? Really love the shoes!! I can send pics, but this is is only email I could find and cannot attach here:(. Would appreciate any help and thank you so so much!*Jen silva
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TOMS

Customer service issue
Reported by GetHuman-trebleje
Aug 24th, 2018 - 4 mons ago
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Aug 24th 1:53pm