Hi! I was down in florida visiting my in laws and bought my * year old a gorgeous pin...

GetHuman-trebleje's customer service issue with TOMS from August 2018

9 similar
0 following
Help with my TOMS issue
First: share to improve GetHuman-trebleje's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-trebleje's next move: call TOMS.
The best way to get your problem resolved is to tap the button below to start calling TOMS. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-trebleje's own words
Hi! I was down in florida visiting my in laws and bought my * year old a gorgeous pink pair of toms! I thought they were the cutest thing ever and have always wanted to get a pair myself..... well I got home to New York and they do not fit*:(. I am so sad, and I looked everywhere for my receipt... I must have thrown it out packing:(. My in laws are in no shape to go out to mall if I try to get them back to them, so was wondering if there is anything you might be able to do to help me exchange? Really love the shoes!! I can send pics, but this is is only email I could find and cannot attach here:(. Would appreciate any help and thank you so so much!*Jen silva
GetHuman-trebleje did not yet indicate what TOMS should do to make this right.
I have an issue with TOMS too
How GetHuman-trebleje fixed the problem
We are waiting for GetHuman-trebleje to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TOMS's attention and get better help faster. Tap below to get started.
Having TOMS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TOMS email you?
This email address isn't valid
Follow this issue
See how GetHuman-trebleje fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-trebleje
Aug 24th, 2018 - 4 mons ago
I have an issue with TOMS too
Not resolved
Seen by 3 customers so far
Similar issue to 9 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman-trebleje started working on this issue
Aug 24th 1:53pm