Hello Sir*Ma'am,*My tracking *:*Z *Y* W** ** **** *****ATG*: ***********I ordered a hig...

GetHuman1382818's customer service issue with TJ Maxx from October 2018

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The issue in GetHuman1382818's own words
Hello Sir*Ma'am,*My tracking *:*Z *Y* W** ** **** *****ATG*: ***********I ordered a high waist pant online on **********. *Today I got my box but when I opened it, it was empty and had only the receipt. I immediately contacted the customer service but realized that service don't function over the weekend. *Then I contacted TJMaxx Memphis store (because the box came from Memphis) and the person who received my call was really rude. While I was expressing what had happened to me she*he hung the phone without saying anything. I assumed, the network was lost and called back again, and someone else picked up- said something which I did not understand- and hung-up the phone. *I am requesting TJ Maxx to make a justice decision and take necessary action. *I am a loyal customer and prefers shopping at TJMaxx always. This is my first experience , and I don't know what should I do. **My contact no: ***-***-*****Name: Ritika Dubey*Graduate Student **Thank You
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TJ Maxx

Customer service issue
Reported by GetHuman1382818
Oct 20th, 2018 - a mon ago
I have an issue with TJ Maxx too
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Seen by 2 customers so far
Similar issue to 104 others
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Timeline
GetHuman1382818 started working on this issue
Oct 20th 8:08pm