My phone is only ** days old and I've had problems with the charging dock located on ph...

GetHuman1632582's customer service issue with TCL from November 2018

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The issue in GetHuman1632582's own words
My phone is only ** days old and I've had problems with the charging dock located on phone. I took it back where I purchased it only to find out their policy states ** days return. What do I have to do to get this problem solved so I have a working phone. **I've never seen such a thing on a phone that is so new. I am a disabled woman with extensive health problems and I seriously need a phone. To say this is an inconvenience is an understatement. ***Thank you,*Deborah Blackstone****-***-****
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TCL

Customer service issue
Reported by GetHuman1632582
Nov 26th, 2018 - 9 mons ago
I have an issue with TCL too
Not resolved
Seen by 3 customers so far
Similar issue to 256 others
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Timeline
GetHuman1632582 started working on this issue
Nov 26th, 2018 10:56pm