I purchase a **” led tv from indore madhya pradesh..the shopkeeper said the wall mounti...

GetHuman1169979's customer service issue with TCL from September 2018

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The issue in GetHuman1169979's own words
I purchase a **” led tv from indore madhya pradesh..the shopkeeper said the wall mounting unit will be in the box itself when i opened the box the mounting unit was not there..i several time speaked to the customer care executives but all the way they told me different answers...and today i call thrice and they said me to hold the line but they didnt resumed atlast i have to disconnect the call...is this the way to deal with a customer...if i am paying u so much of money then u should deliver me proper service...i am very unsatisfied with the company and even your executives i want to get fitted my led asap
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Customer service issue
Reported by GetHuman1169979
Sep 20th, 2018 - 6 mons ago
I have an issue with TCL too
Seen by 4 customers so far
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GetHuman1169979 started working on this issue
Sep 20th, 2018 10:24am
Sep 20th, 2018 10:24am
GetHuman1169979 indicated the issue is not fixed yet.
Sep 20th, 2018 10:29am