Five days ago I went to T-Mobile store in Las Vegas to just to pay my prepaid line and...

GetHuman1773658's customer service issue with T-Mobile from December 2018

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Five days ago I went to T-Mobile store in Las Vegas to just to pay my prepaid line and being a permanent single father of three witch * are teens that’s all i could afforded right now so they talked me into getting out of my prepaid an run my credit witch i did an in doing so they have some deals so i got * lines added * more for my ** yld son an it came with with a tv? didn’t fit my budget so i was ok with just the * line they didn’t want loose a line so they told me about samsung j* with my credit i get *lines no down deposits ***$ device an or upgrades* assessories credit with u guys!. an that if that day i paid those four lines with autopay set up same day as well witch i did that i would get the phones an they put the total on my bill in small device payments. no for the last * days no can help me they keep hanging up on me when i request to speak with a supervisor. an after ** yrs of being a loyal customer this is how i get treated. so that’s that so if someone can help me great if not let me know now an i’ll take my * lines else we’re.. thank u chales duran ***-***-****
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T-Mobile

Customer service issue
Reported by GetHuman1773658
Dec 17th, 2018 - 10 mons ago
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
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Timeline
GetHuman1773658 started working on this issue
Dec 17th, 2018 1:42am
GetHuman1773658 confirmed the issue is fixed. Hooray!
Dec 17th, 2018 1:46am