Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1614253 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman1614253's own words
I have an LG phone.bought it new in new castle Indiana.from the beginning it hasn't worked right.called them several times and even stipped in once and everyone acted like I had * heads....no one ever said the port was bad.it never holds a charge and gets so hot it will burn u...im not kidding.went toT-mobile in Amsterdam ny today because im living there now and the kid tells me there is nothing he can do because it is ** days over the warranty....so im paying foe a broken phone and I did nothing.he said it was a cheap phone to begin with...really no one told me that either.im recently separated,**,and I have a serious heart problem and living alone.....i need a phone.i have no land line.what praytell are u gonna do about this???
GetHuman1614253 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman1614253 fixed the problem
We are waiting for GetHuman1614253 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.