Today is T-mobile Tuesday. I went to the T-mobile retail store in Lawrenceville, Ga. Th...

GetHuman-abroker's customer service issue with T-Mobile from October 2018

3 views | 3264 similar | 0 following
Help with my T-Mobile issue
Next: our robot will wait on hold for GetHuman-abroker to get a T-Mobile rep on the line!
Always use the GetHuman Phone to call T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-abroker's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-abroker may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman-abroker's own words
Today is T-mobile Tuesday. I went to the T-mobile retail store in Lawrenceville, Ga. The specific location is **** Sugarloaf Pkwy Ste J, Lawrenceville, GA, *****. I asked for one of the Halloween buckets being given out I was told that I could not have one because I had already redeemed the bucket. I had not, I had attempted to download the receipt for the bucket, but something went wrong, so I took a screen shot of this and bought this into the store. I attempted to explain that I had not redeemed this coupon, but they would not listen. I was denied a bucket, and I saw them give another person * buckets. I have been a customer for ** years and would like T-mobile to give me one good reason why I should continue to remain a customer after this.

GetHuman-abroker did not yet indicate what T-Mobile should do to make this right.

How GetHuman-abroker fixed the problem

We are waiting for GetHuman-abroker to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I went to a T-Mobile store in Kahala, Honolulu, Hawaii yesterday on...I went to know if I can switch for at&t mobile to t-mobile how much would it be f...
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-abroker fixes it.
This email address isn't valid

T-Mobile

Customer service issue
Reported by GetHuman-abroker
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 3264 others
0 customers following this

Timeline

GetHuman-abroker started working on this issue
Oct 23rd, 2018 8:01pm