A worker at the Swansea MA location a David Swansea was the worker who got me into a is...
GetHuman-jkubicek's customer service issue with T-Mobile from October 2018
16 views | 3057 similar | 0 following
Help with my T-Mobile issue
First: share to improve GetHuman-jkubicek's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jkubicek to get a T-Mobile rep on the line!
Always use the GetHuman Phone to call T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-jkubicek's own words
A worker at the Swansea MA location a David Swansea was the worker who got me into a issue with my past carrier Verizon. I swapped over to you guys using the Veterans deal you guys have and was told by your worker that my line and my wife’s line would be paid off by T-mobile. Well come to find out Mr. Swansea only put through the pay off for me, and not my wife. I have been in the store near me (*) times and I keep being told the District Manger will call me and I keep getting blown off and no call. The workers in the store refuse to give me the district managers last name but his first name is Dan. I have waisted my time coming in multiple times and it’s complete bull ****. All I want is my Verizon cancellation paid off that you guys were supposed to do in the first place.
GetHuman-jkubicek did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-jkubicek fixed the problem
We are waiting for GetHuman-jkubicek to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common T-Mobile customer problems.
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jkubicek fixes it.
This email address isn't valid
T-Mobile
Customer service issue
Reported by GetHuman-jkubicek
Oct 13th, 2018 - 4 years ago
I have an issue with T-Mobile too
Not resolved
Seen by 16 customers so far
Similar issue to 3057 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-jkubicek started working on this issue
Oct 13th, 2018 8:11pm
Paying Too Much for Cable?
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.