My phone was reported stolen and my T-Mobile password was changed neither of these I di...

GetHuman-theebigs's customer service issue with T-Mobile from September 2018

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Before contacting them, items GetHuman-theebigs may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-theebigs's own words
My phone was reported stolen and my T-Mobile password was changed neither of these I did I've had my phone and my phone is my business phone and I'm on call ** hours a day,fir the California highway patrol if they have tried to contact me at anytime I didn't answer I will lose that contract and that's slot of money I not very happy if I lose that contract I lose my career I tried to change it once I ready my password but it said I had to call you but I can't call cause my phone is blocked due to someone reporting it stolen
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T-Mobile

Customer service issue
Reported by GetHuman-theebigs
Sep 19th, 2018 - a mon ago
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Seen by 4 customers so far
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Timeline
GetHuman-theebigs started working on this issue
Sep 19th 8:40am