I was approved for * lines. I got the moto, but couldn't hear, I jumped to LG k**. The...

GetHuman832069's customer service issue with T-Mobile from June 2018

11 views | 914 similar | 0 following
Help with my T-Mobile issue
First: share to improve GetHuman832069's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman832069 to get a T-Mobile rep on the line!
Always use the GetHuman Phone to call T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman832069's own words
I was approved for * lines. I got the moto, but couldn't hear, I jumped to LG k**. Then the screen cracked, I mailed the phone back and got no response, nothing but transferred from person to person. I finally went into a store seeing how I'm running from a violent husband, where I was told my service had been suspended, because I hadn't paid the bilk. I paid the $** fee when I sent the phone back, and had to buy a prepaid phone to use until I got my phone.. I am in the process of retaining an attorney, because I am alone in the world and I have a * year old son. I paid insurance and did my part, now I have no address but I want thus fixed . If something happens to me or my son because of some stupid loophole, our blood is on your hands. Sincerely, Jennifer Geiger

GetHuman832069 did not yet indicate what T-Mobile should do to make this right.

How GetHuman832069 fixed the problem

We are waiting for GetHuman832069 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman832069 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman832069
Jun 29th, 2018 - 5 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 914 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account


GetHuman832069 started working on this issue
Jun 29th, 2018 7:07am