I was approved for * lines. I got the moto, but couldn't hear, I jumped to LG k**. The...

GetHuman832069's customer service issue with T-Mobile from June 2018

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The issue in GetHuman832069's own words
I was approved for * lines. I got the moto, but couldn't hear, I jumped to LG k**. Then the screen cracked, I mailed the phone back and got no response, nothing but transferred from person to person. I finally went into a store seeing how I'm running from a violent husband, where I was told my service had been suspended, because I hadn't paid the bilk. I paid the $** fee when I sent the phone back, and had to buy a prepaid phone to use until I got my phone.. I am in the process of retaining an attorney, because I am alone in the world and I have a * year old son. I paid insurance and did my part, now I have no address but I want thus fixed . If something happens to me or my son because of some stupid loophole, our blood is on your hands. Sincerely, Jennifer Geiger
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T-Mobile

Customer service issue
Reported by GetHuman832069
Jun 29th, 2018 - a yr ago
I have an issue with T-Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 914 others
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman832069 started working on this issue
Jun 29th, 2018 7:07am