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T-Mobile (UK) Customer FAQ

Top Answers & How-to Guides

What is T-Mobile (UK)'s Phone Number?

The question we are asked most often is about how to talk to T-Mobile (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is T-Mobile's return policy for devices?

T-Mobile offers a straightforward return policy for devices. Customers are eligible for returns within 14 days from the date of purchase....
Ask any question you have about T-Mobile (UK) customer service, get an answer now.
Contact T-Mobile (UK) customer service

Unlock/Puk Codes

How Do I Get My Unlock or Puk Code with T-Mobile?

There is no need to panic if you are locked out of your T-Mobile phone or SIM card. T-Mobile has a few different ways that you can...
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Plans

What are the available T-Mobile plans in the UK?

T-Mobile offers a range of flexible plans to suit individual needs in the UK. Currently, customers can choose from three main options....
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Roaming

Can I use T-Mobile international roaming in the UK?

Yes, T-Mobile offers international roaming services which allow you to use your mobile phone even when you're abroad in the UK. With...
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Payment Options

What are the payment options for my T-Mobile bill?

There are multiple convenient payment options available for T-Mobile bills. Customers can choose to pay their bills online through...
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Coverage Area

What is T-Mobile's coverage area in the UK?

T-Mobile's coverage area in the UK extends across the majority of the country, providing reliable mobile network coverage in both urban...
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International Calling

What are the international calling rates with T-Mobile?

T-Mobile offers competitive international calling rates for its customers. The rates vary depending on the destination country and...
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Return Policy

What is T-Mobile's return policy for devices?

T-Mobile offers a straightforward return policy for devices. Customers are eligible for returns within 14 days from the date of purchase....
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Help me with my T-Mobile (UK) customer service issue

Ask any question you have about T-Mobile (UK) customer service. We will do our best to get you answers right away.
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