I am a T-Mobile customer for several years. I lost my t-mobile phone & attempted to get...

GetHuman-ortegal's customer service issue with T-Mobile (UK) from August 2018

37 views | 47 similar | 0 following
Help with my T-Mobile (UK) issue
GetHuman-ortegal's next move: call T-Mobile (UK).
The best way to get your problem resolved is to tap the button below to start calling T-Mobile (UK). We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-ortegal's own words
I was attempting to look for the phone. ... I am a T-Mobile customer for several years. I lost my t-mobile phone & attempted to get in touch with customer service to stop my auto pay. my problem is I cannot get the right person to delete auto pay from my account.*the cellphone was not found.
This especially frustrating because I cannot use my phone*to get my important information.
They could make this right by deleting my account or getting new same type cellphone.
How long have you been a customer? Don't remmber *but for sometime and this cellphone is my *nd purchase and works in my area & reiable.
Checked places where I been that day. Also, contacted people that may have found but no avail.
How GetHuman-ortegal fixed the problem

We are waiting for GetHuman-ortegal to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get T-Mobile (UK)'s attention and get better help faster. Tap below to get started.
Having T-Mobile (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ortegal fixes it.
This email address isn't valid

T-Mobile (UK)

Customer service issue
Reported by GetHuman-ortegal
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 37 customers so far
Similar issue to 47 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman-ortegal started working on this issue
Aug 24th, 2018 2:48am
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th, 2018 7:36pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th, 2018 7:39pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th, 2018 7:42pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th, 2018 8:28pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th, 2018 8:50pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 28th, 2018 3:54am
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 28th, 2018 4:05am
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 28th, 2018 4:14am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies