I am a T-Mobile customer for several years. I lost my t-mobile phone & attempted to get...

GetHuman-ortegal's customer service issue with T-Mobile (UK) from August 2018

Help with my T-Mobile (UK) issue
The issue in GetHuman-ortegal's own words
I was attempting to look for the phone. ... I am a T-Mobile customer for several years. I lost my t-mobile phone & attempted to get in touch with customer service to stop my auto pay. my problem is I cannot get the right person to delete auto pay from my account.*the cellphone was not found.
This especially frustrating because I cannot use my phone*to get my important information.
They could make this right by deleting my account or getting new same type cellphone.
How long have you been a customer? Don't remmber *but for sometime and this cellphone is my *nd purchase and works in my area & reiable.
Checked places where I been that day. Also, contacted people that may have found but no avail.
I have an issue with T-Mobile (UK) too
How GetHuman-ortegal fixed the problem
We are waiting for GetHuman-ortegal to fix the problem and share the solution with the rest of us customers.
Please help with my T-Mobile (UK) issue
Do you have a customer issue as well?
We can help you get T-Mobile (UK)'s attention and get better help faster. Tap below to get started.
Having T-Mobile (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would T-Mobile (UK) email you?
This email address isn't valid

T-Mobile (UK)

Customer service issue
Reported by GetHuman-ortegal
Aug 24th, 2018 - 4 mons ago
I have an issue with T-Mobile (UK) too
Fixed
Seen by 12 customers so far
Similar issue to 47 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-ortegal started working on this issue
Aug 24th 2:48am
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th 7:36pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th 7:39pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th 7:42pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th 8:28pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 25th 8:50pm
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 28th 3:54am
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 28th 4:05am
GetHuman-ortegal indicated the issue is not fixed yet.
Aug 28th 4:14am