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GetHuman2631469's tech support issue with Synology Network Attached Storage from March 2019

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The issue in GetHuman2631469's own words
I open a ticket with Synology (today ********) ... Greetings,**I'm having issues with the Synology box. Currently it keeps sending messages the below messages.**Power supply No.* on RackStation (SN: **C*NCN******) has recovered*Power supply No.* on RackStation (SN: **C*NCN******) has failed**Those messages are showing at least every three to fours hours. First thing we did was on if there is a UPS issue then let's get another UPS and we connected the Synology to it, however, it keeps sending the messages. I'm wondering if the unit is having issues with a hardware component or something. Can you guys educate me on this subject or if there is warranty on this? The unit is only a * *** year so technically new.**I love my Synology box is is working beautifully, but I wanted to make sure it's all good. Obviously something is going on currently with the Synology power supply.**Please advise,*Respectfully,*Pedro Olavarria
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Synology Network Attached Storage

tech support issue
Reported by GetHuman2631469
Mar 29th, 2019 - 6 mons ago
I have an issue with Synology Network Attached Storage too
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Seen by 5 customers so far
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Timeline
GetHuman2631469 started working on this issue
Mar 29th 12:07pm
GetHuman2631469 indicated the issue is not fixed yet.
Mar 29th 4:18pm
GetHuman2631469 indicated the issue is not fixed yet.
Mar 30th 5:33pm
GetHuman2631469 indicated the issue is not fixed yet.
Apr 1st 12:29pm
GetHuman2631469 indicated the issue is not fixed yet.
Apr 1st 12:32pm