I am Pamela Chappell-Gregory card number:****************. When it first started I was...

GetHuman2926419's Complaint issue with Synchrony Bank from May 2019

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Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2926419's own words
I am Pamela Chappell-Gregory card number:****************. When it first started I was required to pay $**.**. I've been paying $**.**. This month I paid $**.**. Your machine or electronic caller keep saying I haven't made any payments, that I need to pay $***.**. I want an investigation. This boarders harrassment and it's embarrassing. Your phone system ***** I've been hung up on three times. When speaking with an agent. It's as if I haven't said anything. It's just repeated thay I need to pay $***.**. Then there is the issue of trying to get you online. It doesn't work either. *You couldn't find a person more Thankful for CareCredit than I, but this doesn't give anyone the right to be harassed when I'm maming payments to the best of my ability* especially since you guys keep rasing the payment and claim I'm not paying. Explain to a court how it went from $**.** to $***.** a month for a payment.

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Synchrony Bank

Complaint issue
Reported by GetHuman2926419
May 15th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1366 others
0 customers following this

Timeline

GetHuman2926419 started working on this issue
May 15th, 2019 12:38pm